Usually an AI program. Sometimes a product line. Either way the first job is finding what’s worth keeping, and the second is making it earn something. Twenty-five years as the product person in medical devices, surgical robotics, and AI. Intuitive Surgical. Caresyntax. St. Jude Medical. Drive.ai.
Three cases. A platform built out of three acquired companies, a diligence practice with capital on the line, and a first-of-kind surgical robot with no user to ask. Different scales, the same job.
Caresyntax had bought its way to a product line. Three separate companies, three roadmaps, three sets of customers, and a sales team trying to explain all of it at once. Meanwhile the data was already there: video, audio, images, device and operational feeds from thousands of operating rooms.
I owned the product decisions. What consolidated into the enterprise platform and what got retired. Which AI and automation work was worth building on top of the data, and which of it was a demo that would never survive a hospital deployment.
The hard part wasn’t the technology. It was getting three engineering groups and a sales organization to agree on one product.
Product and technical diligence was the deciding input on investment. Is the product real, or a demo with a waitlist. Does the roadmap survive contact with the market it claims. Does the AI claim hold up, or is it a wrapper. What does this team actually have, and what will the path to market really cost.
Two thousand companies later, I know what those answers look like when they are true and what they look like when someone is hoping nobody checks.
I also built the firm’s internal AI operating system: sourcing, briefing, diligence support, and portfolio work, running in production and used daily by the partners.
The platform was being built toward two possible customers. Not two variations of the same one. Two different users, with different workflows, different clinical paths, and different economics. Choosing wrong meant clinical trials pointed in the wrong direction and a platform that reached market late, or not at all.
Resolving it took original research, not a meeting. I trained under a thoracic surgeon and ran 400+ animal and cadaver studies as the stand-in user, because in a stealth program there was no one to ask. Then I went and got the evidence on both users: workflow, clinical path, and the economics of each.
The harder half was bringing the team through the data until they could see it themselves. A decision the team understands is the only kind that survives the next phase review.
Half the work is naming which of these you actually have. That part is usually free. The other half is going and getting the evidence that settles it.
Pilots ran. Licenses got bought. A vendor delivered something. None of it is in anyone’s daily work. The job is finding where AI actually fits how you operate, killing what doesn’t, and getting the rest used by people who never asked for it.
R&D can build either one. Marketing wants both. What’s missing isn’t opinion, it’s the research that settles it. Who the user really is, what the clinical and economic path costs for each, and what it costs to be wrong. I go get it, then bring the team through it.
A diligence read before the money moves, on a medtech or health AI target, a partnership, or an internal program about to get funded. Is the product real, does the AI claim hold up, what does the path to market actually cost. Two thousand companies evaluated with capital on the line.
The CEO built it and got pulled into fundraising. Or the CTO is covering it without being a product person. Roadmap goes to whoever asked most recently, and anything that needs a year of runway never gets started.
Both start the same way. Find the decision that’s actually stuck, resolve it with real work, and say plainly what to build, what to skip, and what has to be true for each.
One decision, a few weeks, fixed fee, defined deliverable. I do the work inside your program, talk to the people on both sides of it, and hand back a resolved call with the reasoning and the ranked list of what follows. You get an outside read from someone who has owned a Class III portfolio and a first-of-kind surgical robot, not a framework.
Start hereA fixed-term retainer for a company where nobody senior owns product. Usually the CEO built it and got pulled away, or the CTO is covering it without being a product person. Roadmap, prioritization, and the decisions that have been waiting on someone with the scar tissue to make them. Three-month initial term.
Start hereHead of Product at Drive.ai when deep learning perception was a research result, not a product. Before that, product lead on Intuitive Surgical’s first flexible robot, where no user could be asked what they needed, so I trained under a thoracic surgeon and ran 400+ animal and cadaver studies to find out. Novel technology with thin data, going into a world that has to learn to accept it. That’s the problem I keep coming back to, and it’s the problem most AI initiatives actually are.
Underneath that, twenty-five years of medical devices as the product person, with 21 issued patents along the way. Implantable defibrillators at St. Jude Medical through eight Class III approvals. Transcatheter valves through first-in-human at two companies. Automated breast ultrasound at GE Healthcare. An OR video and data platform at Caresyntax running in 2,800 operating rooms.
Then two years as a Partner at Mighty Capital. Two thousand companies evaluated, and the internal AI systems the firm ran on, designed and deployed by me. At Products That Count, an AI talent-matching system that has run for eighteen months with a full-time operator hired to keep it going. That’s what I mean by AI credentials. Systems in production that someone else now owns.
The deliverable is rarely the product. It’s the decision. What to build. What to leave on the table. What to do first. The rest follows from that.
A few recent recommendations from people I’ve built, shipped, and figured things out with. More on LinkedIn.
Twenty-five years across medical devices, surgical robotics, autonomous vehicles, health AI, and venture capital. The featured cases above are examples, not the full list.
Fifteen minutes. No deck, no pitch. You describe where it’s stuck and who owns which half of it. I tell you what I see. Pick a time that works.